Category Archives: customer service

Store Locations

Tarpon Springs Store: 727-939-2308

39332 U.S. 19 Tarpon Springs, FL 34689


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Monday thru Friday 12PM to 8PM, Saturday 11AM to 8 PM, Sunday 11AM to 6PM

Largo Store : 727-216-6950

475 Seminole Blvd Largo, FL 33770


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Monday thru Friday 12PM to 8PM, Saturday 11AM to 8PM, Sunday 12PM to 6PM

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Contact Us

By email: askbob@westsideskateshop.com
By phone: 727-939-2308
By mail: 39332 Us Highway 19 N. Tarpon Springs, FL 34689

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Refunds and Returns

All exchanges and returns are valid within 30 days of purchase. Receipt must be present for cash refund, store credit may be issued without receipt.Guideline for returns:

Shoes: Must be returned in their original packaging in brand new condition.( Try on with clean socks on a clean surface.) Shoes need to be in unworn condition meaning; That they are free of dirt, sand, gravel, grass, human or pet hair, odors, and asphalt markings on the interior or exterior of the shoe. Worn shoes may not be returned or exchanged.

Clothing: All clothing items must have the original tags still attached. Items must be clean and unwashed. Just like shoes they should be free of dirt, mud, human or animal hair, and odors.Worn clothing may not be returned or exchanged.

Skateboards and Components: Skateboards must be in brand new condition and unskated. Decks that have been gripped or assembled cannot be returned. Components ( trucks, wheels, bearings, hardware, etc.) must be in there brand new unopened packaging to be exchanged or returned. Manufacturer’s warranty only covers delamination or improper bolt pattern, not breakage due to improper landing or pressure cracks as they are result of normal wear and tear of the item and is not a manufacturer defect. Videos: Must be unopened and their original packaging. All other items are at store’s discretion. No returns on premium or elite items at any time. All sale purchases final. Online hardgood sales returns may be exchanged, not refunded. Customer is responsible for return shipping costs.

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Privacy Policy

All the information we gather from you is used for the sole purpose of ensuring the accuracy of your purchase. We never sell, share or compromise the safety of your information. All financial information is encoded and transfered using SSL connections to ensure the sucurity of your information.

Privacy

Your privacy is important to Westside Skateshop. If you have any questions or concerns about this privacy statement please contact us at askbob@westsideskateshop.com. Our primary goal in collecting personal information is to provide you with a pleasant experience. Under some circumstances we may require additional financial information. We use your financial information, including credit card information to verify your name, address and other information to bill you for use of our services. The information we maintain in your customer file is used to resolve disputes and troubleshoot problems. We do not sell or rent any personally identifiable information about you to any third party.

Cookies

We collect non-personal information about your use of our site, directly and through the use of cookies. Cookies are small computer files that we transfer to your computer’s hard drive that allow us to know how often someone uses our site. This information helps us to serve registered users and also allows us to statistically monitor how many people are using our site and for what purpose. Cookies can not retrieve personal information from your computer.

Security

Our online ordering system uses industry standard SSL security encryption. Your information is transmitted using encryption. We reveal only the last four digits of your credit card number order confirmation. We do transmit the entire credit card number to the appropriate credit card company for processing but is never stored in our database.

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Products and pricing

All of the products in our online store are in stock at one of our actual stores. Item pricing is subject to change without notice. Please refer to our terms and conditions and return policy for more information.

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Terms & Conditions

Please Read Carefully Before Using This Site

By using this site, you are agreeing to these Terms of Use. If you do not agree with these Terms of Use, please do not use this site. We reserve the right to change, modify, add or remove portions of these terms at any time, so please check back periodically for changes. Your continued use of this site after changes to these terms (including the Privacy Policy) will constitute your acceptance of such changes.

This website and all materials on the website, including, but not limited to, images, illustrations, articles, postings (the “Materials”) are the property Westside Skateshop and its affiliates and are protected from unauthorized copying and dissemination by copyrights that are owned or licensed by Westside Skateshop and by copyright law, trademark law, international conventions and other intellectual property laws. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from www.westsideskateshop.com, our forums, or any other site owned or operated by Westside Skateshop without the prior written permission of Westside Skateshop. However, you may download or make one copy of the Materials and other downloadable items displayed on the website, provided that the same are not used for any commercial purpose, distributed to third parties or offered for sale to third parties, and further provided that all copyright and other notices contained in the Materials are left intact. Any modification of the Materials, or any portion thereof, or use of the Materials for any other purpose constitutes an infringement of Westside Skateshop’s copyrights and other proprietary rights. Use of these Materials on any other website or other networked computer environment is prohibited without prior written permission from Westside Skateshop.

Nothing contained on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this website or any information displayed on this website, through the use of framing or otherwise, except: (a) as expressly permitted by these Terms of Use; or (b) with the prior written permission of Westside Skateshop or such third party that may own the trademark or copyright of information displayed on this website.

Disclaimer of Warranties and Limitation of Liability

This website is provided on an “as is” basis without warranty of any kind, express or implied. Westside Skateshop disclaims all warranties, express and implied, including without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. If you rely on this website or any information, product or service available through this website, you do so at your own risk. Westside Skateshop does not warrant that the site will operate or perform in a manner that is uninterrupted or error-free, or that the site or host server will be maintained free of viruses or other harmful code. Westside Skateshop makes no warranties that the information, products and services presented on the site is current, up-to-date, or accurate. Some states and jurisdictions do not allow limitations on implied warranties, so the above limitations may not apply to you. The foregoing shall be enforceable to the maximum extent permitted by applicable law.

Under no circumstances and regardless of legal theory, whether in tort, contract or otherwise, will Westside Skateshop be liable to you or any other party for any indirect, special, incidental, reliance, or consequential damages, however caused, and regardless of character, including without limitation, any damages relating to your use of this website, any product or service linked to from or advertised or promoted on this website, lost data, computer failure or malfunctioning, or otherwise. Some states and jurisdictions do not allow limitations on implied warranties, so the above limitations may not apply to you. The foregoing shall be enforceable to the maximum extent permitted by applicable law. You agree to this allocation of risk in relation to your use of the site.

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