Tag Archives: refunds and returns

Refunds and Returns

All exchanges and returns are valid within 30 days of purchase. Receipt must be present for cash refund, store credit may be issued without receipt.Guideline for returns:

Shoes: Must be returned in their original packaging in brand new condition.( Try on with clean socks on a clean surface.) Shoes need to be in unworn condition meaning; That they are free of dirt, sand, gravel, grass, human or pet hair, odors, and asphalt markings on the interior or exterior of the shoe. Worn shoes may not be returned or exchanged.

Clothing: All clothing items must have the original tags still attached. Items must be clean and unwashed. Just like shoes they should be free of dirt, mud, human or animal hair, and odors.Worn clothing may not be returned or exchanged.

Skateboards and Components: Skateboards must be in brand new condition and unskated. Decks that have been gripped or assembled cannot be returned. Components ( trucks, wheels, bearings, hardware, etc.) must be in there brand new unopened packaging to be exchanged or returned. Manufacturer’s warranty only covers delamination or improper bolt pattern, not breakage due to improper landing or pressure cracks as they are result of normal wear and tear of the item and is not a manufacturer defect. Videos: Must be unopened and their original packaging. All other items are at store’s discretion. No returns on premium or elite items at any time. All sale purchases final. Online hardgood sales returns may be exchanged, not refunded. Customer is responsible for return shipping costs.